Improvado Inc. - Notice history

All systems operational

Improvado Platform - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.77%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

AI Agent - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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100% - uptime
100% - uptime

Facebook - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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Google Universal Analytics - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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Dec 2025

Google Ads - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Adobe Analytics Data Feed - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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Google Campaign Manager - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
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Google Campaign Manager (by Advertiser) - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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Google Display & Video 360 - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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Dec 2025

Twitter - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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Dec 2025

The Trade Desk Api - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Dec 2025

Facebook Pages - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Snapchat Ads - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Google Analytics 4 - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Bing Ads (Microsoft Advertising) - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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Dec 2025

Marketo - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Apple Search Ads - Operational

99% - uptime
Oct 2025 · 97.09%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Reddit - Operational

100% - uptime
Oct 2025 · 97.77%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

LinkedIn Ads - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Salesforce - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
100% - uptime

Google Spreadsheet - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Email - Operational

100% - uptime
Oct 2025 · 99.69%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

SFTP/FTPS - Operational

100% - uptime
Oct 2025 · 99.69%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

AWS S3 - Operational

100% - uptime
Oct 2025 · 98.97%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

File Import - Operational

100% - uptime
Oct 2025 · 99.69%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
Operational

Google Ads (Current API version: v21) - Operational

Google Campaign Manager (Current API version: v4) - Operational

LinkedIn Ads (Current API version: 202503) - Operational

Bing Ads (Microsoft Advertising) (Current API version: v13) - Operational

Facebook Ads (Current API version: v23) - Operational

Google Display & Video 360 (Current API version: v4) - Operational

Innovid (Current API version: v3) - Operational

Pinterest Ads (Current API version: v5) - Operational

Reddit (Current API version: v3) - Operational

Salesforce (Current API version: v55.0) - Operational

SalesForce Apex (Current API version: v55.0) - Operational

Salesforce Marketing Cloud (Current API version: v1) - Operational

Snapchat Ads (Current API version: v1) - Operational

The Trade Desk API (Current API version: v3) - Operational

TikTok Ads (Current API version: v1.3) - Operational

YouTube (Current API version: v3) - Operational

HubSpot (Current API version: v3) - Operational

100% - uptime

Transformation Wizard - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
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Recipes & Dashboards - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
98% - uptime

DBAccess / Storage - Operational

97% - uptime
Oct 2025 · 92.77%Nov · 99.38%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Google BigQuery Managed by Improvado - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
98% - uptime

SFTP - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

FTP - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

PostgreSQL - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Google GBQ - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Amazon S3 - Operational

97% - uptime
Oct 2025 · 91.75%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Snowflake - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

AWS Redshift - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

SAP Hana - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Microsoft SQL - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Google GCS - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Azure SQL - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Databricks - Operational

98% - uptime
Oct 2025 · 92.77%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
100% - uptime

Notification Center - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Email Services (SMTP) - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Billing Dashboard - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.77%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Dataflow Dashboard - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.77%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

No notices reported this month

Nov 2025

Delay in the work of extraction orders
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    Incident Summary:

    We have identified a database issue in our internal infrastructure that is currently affecting multiple services.

    Affected Services:

    • Data Extraction

    • Data Load

    • AI-Agent

    Impact:

    The above services are currently down. Data refresh and delivery to your dashboards are temporarily unavailable.

    Root Cause:

    Internal database malfunction requiring emergency restoration procedures.

    Current Status:

    Our technical team is performing emergency maintenance to restore service as soon as possible.

    Expected Resolution:

    The database restoration process will take approximately 2-3 hours. We expect all services to resume normal operations within 4 hours.

    Next Steps:

    • Emergency maintenance in progress

    • All affected services will automatically resume once restoration is complete

    • We will send a follow-up notification once the issue is fully resolved

    We sincerely apologize for any inconvenience this may have caused. If you have any questions or concerns, please don't hesitate to contact our support team.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. The data will be updated within a couple of hours.

  • Investigating
    Investigating

    Due to a short‑term glitch in the logic of the extraction orders, some of the data was pulled up with empty fields. Our development team is already working on solving the problem.

Oct 2025

Flat File Ingestions may be delayed
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    S3, Email, GCS, File import Flat data sources may process data with delays.
    We are continuing to work on a fix for this incident.

AWS Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
Errors of all connecting Apple Search Ads
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Data Load Delay
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently facing some delays in our data delivery processes. Please be assured that our team is diligently working to identify and resolve the issue promptly.

Sudden decrease in the number of uploaded rows in load orders for all destinations
  • Resolved
    Resolved

    We are pleased to inform you that the delays in the load processes have been resolved. Our team has identified and addressed the root cause of the issue.

    All systems are now functioning normally.

  • Investigating
    Investigating

    We found a significant decrease in the amount of data uploaded via load orders for all destinations. As a result, the data sets received over the weekend may be incomplete or partially missing. Please be assured that our team is diligently working to identify and resolve the issue promptly.

Oct 2025 to Dec 2025

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